Got a great, warm and quirky-toned welcome email but then, right at the end, they blow it. How?
By signing off "The SquidTeam". Why not "Seth"?
This is the blog of Andy Maslen, MD of Sunfish. I am a corporate and marketing copywriter/trainer. Business writing has to work, but why shouldn't there be a little poetry, too? I am FOR clarity, humanity, precision and persuasion. I am AGAINST bad writing in all its forms, from jargon to waffle, arrogance to idiocy.