I attended a fantastic supplier briefing meeting at Sodexo yesterday. They are a huge global business yet they behave like a small company ie they look after their people (staff, customers AND suppliers) and really believe in making a difference. http://uk.sodexo.com/

It's rare to have a director of a business that big who is genuinely funny and approachable but Kevin Harrington is one of that rare breed.

His best line was about the way all organisations have "rules" that everyone sticks to but which turn out not to be rules at all. When you break them, you find you can make things better. Bit like the English language really.